I’m pleased to announce and support the launch of Avoma, a K9 Ventures’ portfolio company that is making all of us who spend time in meetings more productive by utilizing AI. One of the big changes that has happened in business today is that an increasing amount of it is now conducted on the phone or on video calls. The most common form of interaction with customers whether it is in pre-sales, closing, post-sales, customer success, and customer support, all happen on the phone or on video calls. However, when those calls end, there is no record of that call or interaction, unless someone does the meticulous work of note-taking. Enter Avoma. A little known fact is that A-V-O-M-A, stands for A Very Organized Meeting Assistant.
As a user of Avoma’s Meeting Intelligence Platform, I can get a full recording and transcription of call, and also get an analysis and summary of the call generated using natural language processing. The intent of the analysis and the summary is to serve as a way for me to quickly remember what was talked about on the call. Avoma has also integrated in note-taking into their platform so that if I take any notes while I’m on a call, those noted get synchronized directly into the transcript and the audio/video of the call. So now, I can easily mark the more important sections of a call simply by making a note to myself and then I can just as easily share just that section of the call with the rest of my team!
That last feature is my favorite as it’s like having a super power for anyone in a customer facing role. Allowing members of the extended team to hear the customer’s comments, in their own voice is incredibly powerful and motivating for the whole team.
Avoma is co-founded by Aditya Kothadiya (@AdityaKothadiya), Devendra Laulkar (@swargalok), and Albert Lai (@albertlai). All three founders have either co-founded or worked in startups before. Aditya was the founder of Shopalize that was acquired by [24]7, Devendra was the co-founder of Vessel.io that was acquired by Marketo, and Albert was one of the early team members at Pulse that was acquired by LinkedIn. Aditya, Devendra, and Albert come together as an incredibly strong team that can build a best of breed product in a space that they are incredibly passionate about.
Compared to some of its competitors Avoma has raised a relatively small amount of capital, but their product speaks for itself. In a short span of two years, these founders have assembled a high caliber team and delivered on a product that the other startups in this space have been building for years with an order of magnitude more capital!
If you’re a company that has sales people, account managers, customer success, and customer support teams you have to give Avoma’s product a try and see if it can help boost productivity in your organization. Check out Avoma’s website at https://avoma.com